Welcome to our comprehensive troubleshooting blog designed to help you resolve issues when NordVPN not working becomes a hurdle in your digital life. In this guide, we aim to provide you with detailed solutions and insights into the common problems that might cause NordVPN does not work scenarios, ensuring your online activities remain secure and uninterrupted.

NordVPN Not Working

Virtual Private Networks (VPNs) have become essential tools for maintaining privacy and security online, making any disruption in their service more than just a minor inconvenience. Whether you’re accessing sensitive work data, banking online, or streaming your favorite content, VPNs like NordVPN protect your activities from prying eyes on public networks. Thus, when you encounter a NordVPN not working issue, it not only disrupts your routine but also exposes you to potential security risks.

Throughout this blog, we will look into the various reasons why NordVPN does not work sometimes and provide practical steps you can take to diagnose and fix these issues. From simple connectivity problems to more complex configuration tweaks, we’ve got you covered. Let’s get started and bring back your secure and smooth online experience.

Common Causes Why NordVPN Does Not Work

Experiencing issues with your VPN can be frustrating, especially when you’re not sure why it’s happening. If you find NordVPN not working on your device, there could be several factors at play. This section will explore the common causes behind NordVPN not working issue, particularly focusing on scenarios like NordVPN does not work on iPhone, on Mac, and issues related to NordVPN split tunneling not working. Here are the top reasons and their fixes:

  • NordVPN Network Connection Issues:

    A steady network connection is fundamental for VPN functionality. If NordVPN is not working, first ensure that your internet connection is active and stable. Simple checks can include browsing without NordVPN to see if the internet works, rebooting your router, or even trying a different network to diagnose the issue. If the issue persists, you can read our detailed blog on NordVPN Not Connecting and get back your connectivity.

  • Incorrect NordVPN Login Information:

    One of the most straightforward reasons for NordVPN not working could be incorrect login details. If you’ve recently changed your password or forgotten it, you might face login issues. You can reset your credentials through the NordVPN website, where you’ll typically receive an email link to update your password securely. If you are still not able to login, you can read our comprehensive blog on NordVPN Sign in Issue and get back to your account quickly.

Common Causes Why NordVPN Does Not Work

  • Outdated NordVPN App:

    Using an outdated version of the NordVPN app can lead to compatibility issues, especially with newer operating systems. Regular updates are crucial for fixing bugs and improving performance. To update NordVPN, visit the App Store on iOS devices or the Mac App Store on macOS, and hit the update button if available. Ensuring you run the latest version can often resolve your NordVPN not working

  • Slow VPN Speeds:

    If your connection is unusually slow, factors like server distance or network congestion might be to blame. Here are some tips to enhance your VPN speed:

    • Switch servers:

      Sometimes, simply changing the server can significantly boost your speed. Opt for a server closer to your actual location.

    • Adjust security settings:

      High-security settings can slow down your speed. Experiment with different protocols within the NordVPN settings to find a balance between speed and security.

If you’re specifically having trouble with features like NordVPN split tunneling not working, check if your device or network settings conflict with split tunneling options, and ensure the latest version of the app supports this feature properly. If the problem still continues, read our in-depth blog on NordVPN is Slow and increase the speed of your VPN.

By addressing these common issues, you can usually solve NordVPN not working issue on your devices and restore your secure, fast online browsing experience.

Troubleshooting Steps for NordVPN Not Working Issue

When encountering issues where NordVPN not working persists, it’s crucial to undertake a structured approach to troubleshooting. This can assist you quickly identify and resolve the root cause, whether you’re dealing with NordVPN not working on Mac or on iPhone. Here are key steps to follow:

Troubleshooting Steps for NordVPN Not Working Issue

Check NordVPN Server Load

One common reason behind NordVPN not working scenario is high server load. When too many users attach to the same server, it can slow down your connection or even prevent access. To check the server load:

  • Open the NordVPN application.
  • Navigate to the server list.
  • Look for server load indicators, often shown as a percentage or a traffic light system (green for low, yellow for moderate, and red for high load).
  • Choose a server with a lower load, preferably closer to your location, to improve connection quality.

Switch Between TCP and UDP Protocols

Sometimes, the type of protocol you use can impact whether NordVPN does not work efficiently. TCP is generally more reliable, while UDP is faster:

  • Open the NordVPN settings.
  • Locate the ‘Protocol’ section.
  • Switch between TCP and UDP to see which offers better performance for your specific situation. If you face the issue of NordVPN not working on iPhone, this switch can often resolve mobile-specific connectivity issues.

Configure Firewall and Antivirus Settings

Firewalls and antivirus programs are necessary for protecting your device, but they can occasionally block VPNs like NordVPN, especially if NordVPN not working on Mac is an issue due to stricter security settings:

  • Access your firewall or antivirus settings.
  • Look for a section related to allowing applications through the firewall or making exceptions.
  • Add NordVPN as an exception. This process might vary depending on the software, so consulting the help documentation for your specific firewall or antivirus is recommended.

By systematically following these steps, you should be able to troubleshoot and potentially resolve issues where NordVPN doesn’t work as expected. This will allow you to enjoy uninterrupted and secure internet access, regardless of whether the initial issue was due to server load, protocol settings, or security software conflicts.

Advanced Troubleshooting Tips for NordVPN Not Working Issue

When you’re facing persistent challenges and NordVPN is not working despite following basic troubleshooting steps, it’s time to explore advanced troubleshooting techniques. These steps are crucial if NordVPN is not working on iPhone or on Mac. Let’s dive into two effective solutions: changing DNS settings and reinstalling NordVPN.

Advanced Troubleshooting Tips for NordVPN Not Working Issue

Changing DNS Settings

Issues with DNS can lead to NordVPN not working problems, as DNS affects how your device connects to the internet. Switching to a more dependable DNS server can often resolve connectivity issues and enhance overall internet performance.

  • Why Change DNS Settings:

    The default DNS servers from ISPs might not always be the best choice due to speed or reliability issues. Using alternative DNS servers like Google DNS or OpenDNS can help resolve NordVPN not working problems by improving how your internet requests are routed.

  • How to Change DNS Settings:

    • Access Network Settings on your device.
    • Select your active network connection (Wi-Fi or Ethernet).
    • Go to DNS settings and replace your current DNS server addresses with the new ones (for example, Google DNS addresses: and
    • Save the changes and reconnect your device to ensure the new DNS settings are active.

Reinstalling NordVPN

If you’re still finding that NordVPN is not working on Mac or on iPhone, reinstalling the app may help. This process can fix issues caused by corrupted installation files or outdated software components. Here are the steps to reinstall NordVPN:

  • Uninstall NordVPN:

    • For Windows, navigate to ‘Control Panel’ > ‘Programs’ > ‘Programs and Features’. Find NordVPN on the list and select ‘Uninstall’.
    • For Mac, move NordVPN from the Applications folder to the Trash.
    • For iPhone, press and hold the NordVPN app icon until it jiggles, then tap ‘X’.
  • Clear Any Remaining NordVPN Files:

    Check for any leftover NordVPN files in system directories like ~/Library/ on Mac or C:\Program Files\ on Windows and delete them.

  • Reinstall NordVPN:

    • Download the latest version of NordVPN from its official website.
    • Follow the installation steps to install NordVPN on your device properly.
  • Test the Installation:

    Launch NordVPN, log in, and connect to a server to check if the NordVPN not working issue is resolved.

Employing these advanced troubleshooting methods can effectively tackle the persistent NordVPN not working issue across different devices, ensuring you regain a secure and efficient VPN experience.

Preventative Measures to Avoid NordVPN Not Working Issue

Even after resolving the immediate issues, it’s crucial to implement preventative measures and follow best practices to ensure that NordVPN not working doesn’t become a recurring problem. This section focuses on how to maintain optimal performance and avoid common issues like NordVPN does not work, NordVPN not working on Mac and on iPhone. We’ll also touch on how to address features like NordVPN split tunneling not working.

Preventative Measures to Avoid NordVPN Not Working Issue

Regular Maintenance Tips

Consistent maintenance is the key to prevent VPN disruptions. Here are some routine checks and updates you should perform to keep NordVPN running smoothly:

  • Regularly Update NordVPN:

    Software updates often include fixes for bugs that might cause NordVPN not working issues. Always ensure you have the latest version of NordVPN installed on your device.

  • Check Your Internet Connection:

    Before assuming NordVPN does not work, verify that your internet connection is stable without the VPN. This can help you determine if the issue is with the VPN or your network.

  • Restart Devices Regularly:

    Periodically restarting your device can resolve many network and software issues that could lead to NordVPN not working scenarios.

Optimal Settings for Reliability

To ensure that you get the best performance and security from NordVPN, consider these settings:

  • Choose the Right Server:

    If you experience NordVPN not working on iPhone or any device, switching to a server nearer to your location can improve connection speed and stability.

  • Adjust Split Tunneling Settings:

    If you find NordVPN split tunneling not working, make sure the feature is configured correctly in the NordVPN settings. Split tunneling enables you to route some traffic through the VPN while other traffic accesses the internet directly.

  • Use Recommended Protocols:

    NordVPN offers several connection protocols. For the best balance between security and speed, NordVPN recommends using OpenVPN or NordLynx, which can prevent NordVPN not working on Mac and other devices.

By implementing these preventative measures and optimizing your settings, you can significantly minimize the chances of facing NordVPN not working problems in the future. Regular updates and routine checks will help maintain your VPN’s performance, ensuring a secure and uninterrupted online experience.


Q. Why is my NordVPN not working on my device?

  • A. If you find that NordVPN is not working, first check your internet connection to make sure it’s stable and active. Also, verify that you are using the most recent version of the NordVPN app, as outdated software can cause connectivity issues.

Q. What should I do if NordVPN does not work on my iPhone?

  • A. If NordVPN is not working on iPhone, try switching between different servers or adjusting your VPN protocols (TCP to UDP or vice versa). Additionally, ensure that your app is updated to the most recent version available in the App Store.

Q. How can I fix NordVPN not working on Mac?

  • A. For issues where NordVPN is not working on Mac, check your network settings, ensure your NordVPN app is updated, and consider changing your DNS settings to a more reliable one like Google DNS or OpenDNS.

Q. What steps can I take if NordVPN doesn’t work due to server overload?

  • A. If NordVPN doesn’t work because of high server load, try to connect to a different server, preferably one that’s geographically closer to you or shows a lower load percentage in the NordVPN app.

Q. How do I update NordVPN to fix not working issues?

  • A. To update NordVPN and potentially resolve not working issues, go to the App Store or Google Play Store on your device, look for NordVPN, and if there’s an update available, select ‘Update’ to install the latest version.

Q. Why does NordVPN split tunneling not working on my device?

  • A. If you encounter NordVPN split tunneling not working, ensure your NordVPN app is up to date and check if your device’s settings or other installed apps interfere with split tunneling features. Reconfiguring these settings may resolve the issue.

Q. What are the best practices if NordVPN does not work despite all troubleshooting?

  • A. If NordVPN does not work after trying all troubleshooting steps, consider reinstalling the app or contacting NordVPN’s support for further assistance. Provide them with details such as error messages and what steps you have already tried.

Q. How can I prevent common issues where NordVPN is not working?

  • A. To prevent common issues where NordVPN is not working, regularly update the app, perform routine network checks, and use recommended settings such as optimal server selection and the correct VPN protocol.

Q. What to do if I can’t log in and my NordVPN is not working?

  • A. If my NordVPN is not working due to login problems, reset your password via the NordVPN website, and ensure you enter the correct credentials. If issues persist, reinstall the app as a last resort.

Q. Can firewall settings cause NordVPN not working on my computer?

  • A. Yes, firewall settings can indeed cause NordVPN not working on your computer. Configure your firewall to allow NordVPN or set exceptions for it in your antivirus program to ensure smooth VPN operation.


Throughout this blog, we have tackled various troubleshooting methods for when NordVPN not working issues arise, including specific scenarios like NordVPN not working on iPhone and on Mac. We began by ensuring the stability of your internet connection, highlighting the importance of checking network connectivity as a foundational step. Keeping your NordVPN app up-to-date was emphasized as a crucial measure to prevent compatibility and performance issues, which often contribute to NordVPN does not work problems. We also discussed optimal settings adjustments, such as selecting the appropriate server and VPN protocol, which are particularly effective in enhancing your VPN’s performance and reliability. For more stubborn issues, we explored advanced solutions like changing DNS settings and reinstalling the app to ensure optimal functionality.

We urge you to be proactive in addressing these issues early to maintain uninterrupted and secure VPN service. Regular maintenance and quick troubleshooting can prevent small glitches from turning into larger problems, ensuring your online activities remain private and unrestricted.

To know more about NordVPN Not Working and other related issue and their solutions, visit our NordVPN Support Page.

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